It is rare for me to give any place five stars let alone after only a single visit. Jim is a service advisor at BMR and based on my dealings with him this morning I feel confident my five star rating will hold up if you're dealing with Jim.BMR seems to do a lot of different services, oil changes, brakes, air filters, battery replacement etc along with repairs of a higher nature and I assume there is some kind of racing going on somewhere based on the name.My experience was simply that I needed to install an air filter. I had the part, but didn't have a torx screwdriver to open the air box. I called BMR to see what they would charge me and after a short conversation Jim said he would just take a look for free. The building is easy to find, the outside and inside were very clean, and I was greeted promptly.15 minutes later I was driving off with my new air filter installed at no charge. Can't beat that.