I normally use a different mechanic at another shop, but they were not available and I needed a new clutch installed before this weekend. I was reluctant to go to another shop based on other experiences. BMR however impressed me from the beginning to the end. From the first phone call getting a quote to completing the clutch replacement on my sons 2006 Ford Mustang. The front desk was knowledgeable and very courteous and professional. The shop itself was very clean and well organized. The mechanic talked to us when we picked up the car. Appeared to be a sharp mechanic and answered any question I asked him. Nice shop, nice staff competitively priced. Will use BMR again and certainly recommend them.
Always exceptional and honest service. I'am sure Mr. Mcanally hires top technicians to service his customers vehicles.
Excellent service! I was kept updated on the progress of my car and I never felt like they were doing anything I didn’t need.
EVERY ONE AT BMR, ARE VERY PROFESSIONAL WHEN TALKING TO YOU. THEY EXPLAIN THE WORK TO BE DONE THE TIME IT SHOULD TAKE. I HIGHLY RECOMMEND THIS BUSINESS FOR YOUR AUTO CARE.THANK YOU GUYS FOR BEANING GREAT.
BMR... THE PEOPLE ARE AMAZING THEY REALLY TAKE THE TIME TO FIND OUT THE SITUATION GOING ON WITH MY CAR.... They gave me a great price to fix my car.. I really recommend BMR to everyone...... The people are so respectful and polite and I greatly appreciate that they didn't try to hustle me or anything which is all ways a good thing....
I can always depend on my Napa BMR to come thru. Ana at the Riverside location is the best... she listens and gets the job done. Ana picks up where some of the gentlemen folk don't get it. She takes that extra mile.... I love that she takes ownership... The mechanics, also want to say Thanks too. They really care.ThanksPam Clement
Incredible
Great, professional, Bill has a great attitude and takes care of his people, Best team on the west coast, all others have to step up to run with his teams
Very nicely done great job